Privacy Police

Last Updated: Wed 19 Nov 2025

Introduction

Drymon Refrigeration Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website drymon.com and drymonrefrigeration.com (collectively, the "Site").

Please read this Privacy Policy carefully. By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

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Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our Site
  • Request a quote or consultation
  • Sign up for our newsletter or updates
  • Communicate with us via email or phone

The personal information we collect may include:

  • Name (first and last)
  • Email address
  • Phone number
  • Business or company name
  • Service address or location
  • Message content (when you contact us)
  • Service type preference (Emergency/Planned/Maintenance)
Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visit

This information is collected through cookies and similar tracking technologies and helps us improve our Site's functionality and user experience.

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How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery
  • To respond to your inquiries and service requests
  • To provide quotes and consultations
  • To schedule appointments and service calls
  • To communicate about your projects or maintenance needs
Business Operations
  • To improve our website and user experience
  • To understand how visitors use our Site
  • To diagnose technical problems
  • To send administrative information, such as business status updates
Marketing Communications
  • To send you information about our services (with your consent)
  • To notify you about changes to our services
  • To provide updates about company news or promotions
Legal Compliance
  • To comply with legal obligations
  • To protect our rights and interests
  • To prevent fraud or security issues

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How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email communication services
  • Analytics and performance monitoring
  • Customer relationship management

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders)
  • Requests from government authorities
  • Protection of our rights, property, or safety
  • Prevention of fraud or illegal activities

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Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity, subject to this Privacy Policy.

Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure server infrastructure
  • Encrypted data transmission (SSL/TLS)
  • Regular security assessments
  • Limited access to personal information by authorized personnel only

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

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Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.

Deletion

You may request that we delete your personal information, subject to certain legal exceptions.

Opt-Out

You may opt out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly at the information provided below
Data Portability

You may request a copy of your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

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Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our Site
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification (if you have provided us with your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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Contact Us

If you have any questions, concerns, or requests, please contact us:

Drymon Refrigeration Inc.

Address:
1144 Tallevast Road Suite 111,
Sarasota, FL, United States,
Florida

Phone:
(914) 753-4572

Email:
info@drymon.com

Business Hours:
Monday - Friday: 8:00 AM - 5:00 PM EST

We will respond to your inquiry as soon as possible, typically within 5-7 business days.

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California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and disclose
  • Right to request deletion of your personal information
  • Right to opt-out of the sale of your personal information (note: we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided above.

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Florida Residents

Florida residents may have additional privacy rights under Florida law. For questions about your rights under Florida privacy laws, please contact us directly.

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.